Privacy Policy

Effective Date: 24/07/2025
Last Updated: 25/07/2025

Who We Are

This website is operated by SENTIS COMMERCIAL SERVICES LIMITED, a UK-based company providing professional cleaning services. Our website address is: https://www.sentisgroup.co.uk.

Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help detect spam. An anonymised string (hash) of your email address may be sent to the Gravatar service to check for a linked profile. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile image (if applicable) becomes publicly visible in the context of the comment.

Media

If you upload images to our website, avoid including embedded location data (EXIF GPS), as site visitors may download and extract this information from the pictures.

Cookies

If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These last for one year. Visiting the login page sets a temporary cookie to test if your browser accepts cookies — this is discarded upon closing the browser. Login sessions generate cookies for login status and screen preferences. Login cookies last for two days, while screen preference cookies last for one year. Selecting “Remember Me” keeps your session active for two weeks. Logging out deletes these cookies. When editing or publishing content, a browser cookie is saved with the post ID, containing no personal data. This expires in one day.

Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images, articles). These function as if you visited the source site directly. Such websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with the content, including if you are logged in to those platforms.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email for security purposes. We do not sell or share personal data with third parties for marketing purposes.

How Long We Retain Your Data

Comments and their metadata are stored indefinitely, allowing automatic approval of follow-ups. For registered users, we store the personal information provided in their profiles. All users can view, edit, or delete their data at any time (except for usernames). Website administrators may also edit this information.

What Rights You Have Over Your Data

If you have an account or have left comments, you can request:
– A copy of the personal data we hold about you
– That we erase your personal data (excluding data kept for legal or administrative reasons)
To make such requests, see the “Contact Us” section below.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

GDPR Compliance

We follow the principles and obligations outlined in the UK General Data Protection Regulation (UK GDPR). This includes:
– Lawful, fair, and transparent data collection
– Data minimisation and accuracy
– Secure processing and limited retention
– Respecting the rights of data subjects
If you are a resident of the UK or EU, you have the right to access, rectify, or erase your data, restrict processing, object to processing, and complain to the Information Commissioner’s Office (ICO).

Newsletter and Marketing Communications

If you subscribe to our newsletter or promotional updates, we will collect your name and email address to send occasional communications. You may opt out at any time via the “unsubscribe” link in any email or by contacting us directly. We do not send unsolicited marketing emails or share your data with third-party advertisers.

Hosting and Data Storage

This website is hosted on secure UK-based servers with reputable hosting providers. We take appropriate technical and organisational measures to protect your data, including SSL encryption and regular security updates.

Contact Us

To request access to your data, update your preferences, or ask a question about our privacy practices, please contact:
Data Protection Officer
Sentis Group
📧 Email: privacy.officer@sentisgroup.co.uk